Terms of Service
Last Updated: August 22, 2026
Welcome to RIMNAS AC Maintenance Cleaning & Hospitality Services. By accessing or using our website or requesting our services, you agree to comply with these Terms of Service.
Please read these terms carefully before using our website or requesting our services.
1. About Our Services
RIMNAS AC Maintenance Cleaning & Hospitality Services provides air-conditioning maintenance, cleaning, repair, installation, and related services.
Our services may include:
- AC General Services
- Cooling Problem Diagnosis
- Deep Chemical Cleaning
- Indoor & Outdoor Unit Cleaning
- Gas Refilling
- AC Installation & Uninstallation
- Water Leakage Repair
- Annual Maintenance Contracts (AMC)
- Other related AC maintenance and support services
The availability of specific services may depend on the type of AC system, site conditions, location, equipment condition, and technical requirements.
2. Service Requests and Appointments
Submitting an inquiry through our website, WhatsApp, phone, email, or other communication channels does not automatically guarantee an appointment.
Appointments are subject to availability and confirmation by our team.
Customers are responsible for providing accurate contact information and sufficient details about the required service.
3. Quotations and Pricing
Any price or quotation provided before inspection may be an estimate and may be subject to change depending on the actual condition of the equipment and the work required.
Additional work, replacement parts, materials, or services may incur additional charges.
Where reasonably possible, customers will be informed of additional costs before additional work is carried out.
4. Site Access and Safety
Customers are responsible for providing our technicians with reasonable and safe access to the equipment and service location.
If access is unavailable, restricted, or considered unsafe, the appointment may need to be rescheduled.
5. Customer Responsibilities
Customers are expected to:
- Provide accurate information about the AC system and service requirements.
- Provide safe and reasonable access to the equipment.
- Inform our team about any known issues, hazards, or special conditions.
- Follow reasonable instructions provided by our technicians.
- Protect valuable, fragile, or sensitive personal items before service begins.
6. Service Results
AC performance can depend on several factors, including equipment age, installation quality, refrigerant condition, electrical supply, environmental conditions, building design, and existing mechanical faults.
While we aim to provide professional and reliable services, we cannot guarantee a specific cooling performance or result in every situation.
7. Repairs and Replacement Parts
If a repair requires replacement parts, the availability, cost, compatibility, and warranty of those parts may vary depending on the manufacturer, model, supplier, and market availability.
Customers may be informed of additional costs before replacement work is carried out.
8. AC Gas Refilling
Gas refilling may improve cooling performance when refrigerant levels are low. However, if the AC system has a leak or another underlying fault, simply adding refrigerant may not permanently resolve the problem.
Where appropriate, our technicians may recommend leak detection, repair, or further inspection.
9. Annual Maintenance Contracts (AMC)
Annual Maintenance Contracts are subject to the specific terms, service frequency, coverage, exclusions, and pricing agreed with the customer.
Services, repairs, replacement parts, or additional work not included in an AMC agreement may be charged separately.
10. Cancellation and Rescheduling
Customers are requested to provide reasonable notice if they need to cancel or reschedule a confirmed appointment.
Repeated cancellations, failure to provide access, or other circumstances may affect future appointment availability.
Any applicable cancellation or rescheduling charges will be communicated to the customer where relevant.
11. Website Content
We make reasonable efforts to ensure that the information provided on our website is accurate and up to date.
However, service descriptions, images, prices, availability, and other information may change without prior notice.
Website content is provided for general informational purposes and does not constitute a guaranteed quotation or contractual offer unless expressly stated.
12. Intellectual Property
All website content, including text, logos, graphics, images, photographs, design elements, and other materials, is owned by or licensed to RIMNAS AC Maintenance Cleaning & Hospitality Services unless otherwise stated.
You may not reproduce, copy, modify, distribute, publish, or commercially use our website content without prior written permission.
13. Third-Party Links and Services
Our website may contain links to third-party websites, platforms, or services.
These links are provided for convenience. RIMNAS AC Maintenance Cleaning & Hospitality Services is not responsible for the content, availability, security, privacy practices, or services provided by third-party websites.
14. Limitation of Liability
To the extent permitted by applicable law, RIMNAS AC Maintenance Cleaning & Hospitality Services will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or services.
Nothing in these Terms of Service is intended to exclude or limit any liability that cannot legally be excluded or limited.
15. Changes to These Terms
We reserve the right to update or modify these Terms of Service from time to time to reflect changes to our services, website, business practices, or applicable requirements.
Changes will become effective when published on this page. Customers are encouraged to review this page periodically.
16. Contact Us
If you have any questions regarding these Terms of Service or our services, please contact RIMNAS AC Maintenance Cleaning & Hospitality Services using the contact details provided on our website.
Website: https://rimnasac.com
Email: Please use the official email address displayed on our Contact page.
Phone: Please use the official phone number displayed on our website.